Frequently Asked Questions

What should I bring with me when I come for a scheduled consultation appointment?

Apart from medicare and your insurance information

• Medicare or DVA Card
• Private Health Insurance Details
• Copies of your medical records, relevant x-rays + operation records

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment regarding your medical records. Ordinarily we will not release the contents of your medical file without your consent.

Do I need a referral to make an appointment?

Self referrals are welcome.

How can my family doctor help me to obtain specialist medical care?

Before seeing any medical specialist, it is always preferable to talk to your own family doctor, who can discuss your condition with you and advise on whether any specialist care is appropriate. If it is, he or she can help you to choose the specialist best suited to your needs. Your family doctor can help the specialist to care for you better by providing relevant information about your health. Communicating with the specialist will also enable your family doctor to care for you better during and after your specialist treatment.

What should I expect during first visit?

During your initial visit, the doctor will explain the specific procedure you want, help you visualize the results and go over the risks. We have a female Surgeon. She may do a physical examination and ask you a bunch of questions. Once you go and have the test done then she will decide what your diagnosis and appropriate treatment.

Although complications are rare, all surgeries, especially those that involve anaesthesia, carry some risks. Your surgeon will outline these for you based on the specific procedure.